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My Condolences: FAQs

  • Q: What is My Condolences?

    A: My Condolences is a funeral service platform that brings the benefits and ease of the most popular social media, crowdfunding, and livestreaming sites into one place.


    Q: What are the benefits My Condolences? 

    A: My Condolences allows family members, friends, co-workers, etc. to pay their respects and find connection and closure after the passing of a loved one.


    Q: How can My Condolences help during the COVID-19 pandemic?

    A: With the many restrictions on travel and the number of people who can physically attend a funeral service, My Condolences creates an opportunity for geographically dispersed family and friends to come together to celebrate the life of their loved ones in a safe, virtual format.


    Q: Can I invite connections from other social media sites?

    A: Yes, you can send the link to the My Condolences Memorial Page to friends and family through your Facebook, Twitter, LinkedIn, and Instagram accounts.


    Q: How long does it take to create a Memorial Page on My Condolences?

    A: You can create a Memorial Page for your loved one in about ten minutes. However, you can spend additional time on the Memorial Page to create a more personalized look.


    Q: Will I receive a notification when the service begins?

    A:  Yes, everyone invited to the Memorial Page will receive a notice when the service begins.


    Q: How does crowdfunding a funeral work?

    A: Individuals may make monetary donations online towards funeral expenses. The collected funds will be sent directly to the funeral home, cemetery, etc.


    Q: Who can set up a crowdfund to assist with funeral costs?

    A: Only the individual who purchased the My Condolences Memorial Page can set up crowdfunding.


    Q: Can I post pictures and videos to My Condolences?

    A:  Yes, you can post pictures and videos of your memories to your loved one’s Memorial Page.


    Q: Is My Condolences secure?

    A: Yes, My Condolences allows you to control access to the Memorial Page and who can participate in the livestream service. 


    Q: Can I donate to a charity on behalf of my loved one?

    A: Yes, My Condolences will allow you to make charitable donations through the site.


    Q: Who can set up a charitable donation?

    A: Only the individual who purchased the My Condolences Memorial Page can set up a charitable donation?


    Q: Can family and friends participate in a virtual funeral service from anywhere?

    A:  Yes, family and friends can participate in a virtual funeral service from anywhere with an internet connection. You can even participate on your mobile device.


    Q: Do you offer packages for funeral homes and churches?

    A: Yes, please sign up for more details or contact us for pricing.  


    Q: Is My Condolences only for funeral homes?

    A: No, My Condolences allows family members and friends may purchase a Memorial Page to connect virtually during the loss of a loved one.


    Q: Can someone other than the person who purchased the Memorial Page manage it? 

    A:  Yes, the person who purchased the Memorial Page may add someone to manage the page.


    Q: What services are offered in the My Condolences Directory?

    A: Funeral Services, burial services, crematory services, ministerial services, and counseling services are included in the Directory.


    Q: How can I add my services to the Directory?

    A: Register as a vendor on the My Condolences site.


    Q: Can I use the My Condolences site without livestream?

    A:  Yes, you may choose to use any or all available features offered on the My Condolences platform.